At Penultima Services, we understand that managing luxury properties is about more than efficiency—it’s about delivering tailored service that embodies care, professionalism, and attention to your unique needs. Our story begins far from the Bay Area, rooted in values gained from humble beginnings in South Africa that continue to influence how we meet the needs of Los Altos Hills’ luxury homeowners today.

Growing up in South Africa, I watched my mother work as a domestic worker with unwavering dedication and grace. She transformed service into an art form by combining meticulous attention to detail with a deep understanding of people’s preferences. Her example instilled in me foundational principles that remain at the core of Penultima Services’ approach to luxury property management:
Attention to Detail
Every element counts in creating an exceptional living experience. Whether it’s flawlessly polished surfaces, perfectly arranged linens, or personalized gestures, these small touches make a property feel like home.
Excellence in Staffing
True luxury requires working with the right people. We carefully select team members who not only excel in their craft but also share a genuine passion for excellence and reliability.
Cultural Sensitivity
Growing up in South Africa’s diverse communities taught me the importance of respecting different lifestyles, traditions, and values. This cultural awareness allows us to provide a bespoke service tailored to varied client preferences in Los Altos Hills, California, and beyond.
Service as an Experience
Luxury service transcends tasks and checklists. We focus on curating experiences that not only meet but exceed expectations, leaving lasting impressions.
At Penultima Services, we are committed to redefining what luxury property management looks and feels like in Los Altos Hills. Our concierge-level care combined with efficient operations sets us apart from traditional property management companies. Let us elevate your living experience and exceed your expectations.
Connect with us to discuss how we can provide unparalleled care for your most valuable asset—your home. Together, we can redefine what luxury property management looks and feels like in Los Altos Hills, California. What experiences have shaped your understanding of quality service? Let’s connect and share insights!
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